New to the area this shop came recommended. I am always critical on most auto shops as I feel most just want to sell items. I was shocked to feel very comfortable and receive an estimate for things vital to replace. I also appreciated the way they handled the recommended service. I left not feeling pressured and will be back. Thank you Tuffy South Plainfield.
— Daniel S., Plainfield, IL
I stumbled on this Tuffy about 8 years ago through the referral of a friend - and after having had horrible experiences with some local places. We've since been there with six vehicles needing repair from the most simple to the major. Yes, in the beginning I checked on repair prices and made sure we weren't being robbed... when it became clear we were dealing with fair people I stopped doing that. It was absolutely unnecessary - as their prices are very fair and their work is great. I can be difficult... lots of questions and always forgetting to mention something and having to call them to add it to the list. I need A LOT of information to be comfortable. They've always been nothing but professional and patient with me. They are busy - but, that's a sign of a good shop. I've never felt they rushed anything or didn't do a repair exactly as it should have been done. I really appreciate their willingness to tell me what I "could" do now - and what can wait a little while. I drive from New Lenox to this place.... I pass at least ten other repair shops along the way...and I won't go anywhere else because the people at Tuffy are so good at what they do - and I CAN TRUST THEM. The drive is worth it to know we're getting solid repairs at a reasonable cost. Take the time to check them out....you won't be sorry!
— Connie C., Joliet, IL
Tim and the Tuffy team are great. I take all our vehicles here for regular maintenance and repairs. You cannot go wrong..
— Clayton S., Joliet, IL
Tim at Tuffy went beyond the call of duty helping a friend of mine with her car. The work was great, but more importantly his honesty and compassion for her situation made all the difference. If you are looking for a competent mechanic who will treat you with fairly - Tuffy in Plainfield is the only option! Thanks Tim!
— Bill T., joliet, IL
Great service!! Extremely helpful!!
— Jennifer K., Joliet, IL